Returns & Exchanges

At SAND Copenhagen, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all items in their original, unworn condition. If your new Scandinavian wardrobe pieces aren't quite right, our streamlined process ensures a quick and effortless return or exchange.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided in your original order or via the portal, and drop the package off at your nearest authorized carrier location.

• 4.
  Refund Processing

  Once our quality control team inspects and approves your return, your refund will be issued to the original payment method within 5-10 business days.